Course Description
Personality Development
Module 1: Introduction to Corporate Etiquette
Session 1.1: Definition and Importance
- Understanding the concept of corporate etiquette
- Exploring the impact of good and bad etiquette on professional relationships and business outcomes
Session 1.2: Key Elements of Professional Behavior
- Overview of dress code and grooming standards
- Importance of demonstrating respect and courtesy in the workplace
- Understanding the role of ethics in corporate behavior
Module 2: Professionalism in the Workplace
Session 2.1: Characteristics of a Professional
- Identifying traits that define professionalism
- Building a professional image and personal brand
Session 2.2: Dress Code and Grooming Standards
- Guidelines for appropriate workplace attire
- Maintaining personal grooming and hygiene
Session 2.3: Time Management and Punctuality
- Techniques for effective time management
- The impact of punctuality on professional reputation
Session 2.4: Handling Conflicts and Disagreements Professionally
- Strategies for resolving conflicts in a professional manner
- Maintaining composure and professionalism during disagreements
Module 3: Business English Essentials
Session 3.1: Importance of Effective Business Communication
- Recognizing the significance of clear and concise communication in the business context
Session 3.2: Proper Use of Grammar, Punctuation, and Vocabulary
- Reviewing common grammatical errors and their impact on communication
- Building a business vocabulary for effective expression
Session 3.3: Writing Professional Emails and Business Letters
- Crafting clear and concise email messages
- Guidelines for writing professional business letters
Session 3.4: Conducting Meetings and Presentations in English
- Effective verbal communication skills during meetings and presentations
- Techniques for engaging and persuading an audience
Module 4: Effective Communication Skills
Session 4.1: Verbal Communication
- Focus on clarity, tone, and articulation in verbal communication
- Techniques for expressing ideas confidently and persuasively
Session 4.2: Non-Verbal Communication
- Understanding the importance of body language and gestures
- Using non-verbal cues to enhance communication
Session 4.3: Active Listening Skills
- Techniques for active listening and understanding
- The role of empathy in effective communication
Session 4.4: Constructive Feedback and Its Delivery
- Providing constructive feedback in a professional and helpful manner
- Receiving and responding to feedback with professionalism
